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5238c2 Dave LeBlanc 2026-11-03 19:14:29
How to read CMS email updated on Tue Nov 3 19:14:02 2026
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# How to read CMS email
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e1a168 Dave LeBlanc 2026-11-04 06:56:04
Added Webmail on Wed Nov 4 06:53:47 2026
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## How To Configure an IMAP Client to Read/Send CMS Email
5238c2 Dave LeBlanc 2026-11-03 19:14:29
How to read CMS email updated on Tue Nov 3 19:14:02 2026
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e1a168 Dave LeBlanc 2026-11-04 06:56:04
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This document assumes that you're reading your `username@cms.caltech.edu` email, and you're using it as your primary communication channel for business related to the Institute.
5238c2 Dave LeBlanc 2026-11-03 19:14:29
How to read CMS email updated on Tue Nov 3 19:14:02 2026
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e1a168 Dave LeBlanc 2026-11-04 06:56:04
Added Webmail on Wed Nov 4 06:53:47 2026
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By default, when CMS accounts are created, your email is forwarded to a destination address (usually your `username@caltech.edu` email address). However, for various reasons, some folks prefer to use their `username@cms.caltech.edu` address. While your `user@caltech.edu` address goes away when you leave the institute, your CMS email address can persist as a legacy forward.
5238c2 Dave LeBlanc 2026-11-03 19:14:29
How to read CMS email updated on Tue Nov 3 19:14:02 2026
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e1a168 Dave LeBlanc 2026-11-04 06:56:04
Added Webmail on Wed Nov 4 06:53:47 2026
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If you are going to publish your `user@caltech.edu` email address as your primary address, you should use that in the [Caltech directory](https://directory.caltech.edu) and on any other documents that require an email address, and simply don't use or publish your `user@cms.caltech.edu` email.
5238c2 Dave LeBlanc 2026-11-03 19:14:29
How to read CMS email updated on Tue Nov 3 19:14:02 2026
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e1a168 Dave LeBlanc 2026-11-04 06:56:04
Added Webmail on Wed Nov 4 06:53:47 2026
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> [!Note]
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> We *do not recommend* relying upon mail forwards for normal mail delivery.
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> In the good ol' days, you could bounce email through several waypoints, forwarding email from one account to another.
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> With the increasing volumes of spam over the years, mail server administrators have been forced to take increasingly more steps to lock down email to prevent systems from being flooded with spam.
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> New antispam measures do sender-domain checks, Bayesian filters are triggered by "from" addresses not matching the sender address, and there are other countermeasures that make it more likely that legitimate mail will be flagged as spam somewhere along the delivery path.
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> If you forward CMS email to some other destination, it has to pass through not only our spam scanning service but the spam scanning service of whatever destination address you use, which means misplaced mail can be misplaced in two different spam fitlers, etc.
5238c2 Dave LeBlanc 2026-11-03 19:14:29
How to read CMS email updated on Tue Nov 3 19:14:02 2026
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e1a168 Dave LeBlanc 2026-11-04 06:56:04
Added Webmail on Wed Nov 4 06:53:47 2026
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If you're using CMS infrastructure, we recommend a fully standards-compliant IMAP client.
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The most common freeware version is [Mozilla Thunderbird](https://www.thunderbird.net/en-US/), so the directions below are for that email client.
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With small alterations they should work with most email clients available on Windows, Mac, Linux, or on mobile devices such as Android, or an iPhone.
5238c2 Dave LeBlanc 2026-11-03 19:14:29
How to read CMS email updated on Tue Nov 3 19:14:02 2026
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e1a168 Dave LeBlanc 2026-11-04 06:56:04
Added Webmail on Wed Nov 4 06:53:47 2026
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#### Step One
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Download and install [Thunderbird](https://www.thunderbird.net/en-US/).
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Make sure you get it from the Mozilla Foundation and not from another source, which may have adware installed.
5238c2 Dave LeBlanc 2026-11-03 19:14:29
How to read CMS email updated on Tue Nov 3 19:14:02 2026
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e1a168 Dave LeBlanc 2026-11-04 06:56:04
Added Webmail on Wed Nov 4 06:53:47 2026
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#### Step Two
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Run the Installer, and at the end of the installation process choose ***Launch Thunderbird now***.
5238c2 Dave LeBlanc 2026-11-03 19:14:29
How to read CMS email updated on Tue Nov 3 19:14:02 2026
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e1a168 Dave LeBlanc 2026-11-04 06:56:04
Added Webmail on Wed Nov 4 06:53:47 2026
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We used to include helpful screenshots to guide new users, but Mozilla has since completely redesigned the interface, and it is much less sustainable to re-capture screenshots for every version of Thunderbird, whenever Mozilla decides to revamp the UI.
5238c2 Dave LeBlanc 2026-11-03 19:14:29
How to read CMS email updated on Tue Nov 3 19:14:02 2026
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e1a168 Dave LeBlanc 2026-11-04 06:56:04
Added Webmail on Wed Nov 4 06:53:47 2026
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Instead, here are the important bits that you need to know, to configure Thunderbird.
5238c2 Dave LeBlanc 2026-11-03 19:14:29
How to read CMS email updated on Tue Nov 3 19:14:02 2026
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e1a168 Dave LeBlanc 2026-11-04 06:56:04
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* **Your email address**: `<user>@cms.caltech.edu`, where `<user>` is the username you've been assigned.
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* **Your password**: This is the password that is associated with your username (above) when your account was created, or changed recently by you.
5238c2 Dave LeBlanc 2026-11-03 19:14:29
How to read CMS email updated on Tue Nov 3 19:14:02 2026
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* **Incoming mail server**: `imap.cms.caltech.edu`
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* Server _port_: `143`
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* SSL/TLS: `STARTTLS`
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* Authentication: `Normal Password`
5238c2 Dave LeBlanc 2026-11-03 19:14:29
How to read CMS email updated on Tue Nov 3 19:14:02 2026
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e1a168 Dave LeBlanc 2026-11-04 06:56:04
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* **Outgoing mail server**: `mailhost.cms.caltech.edu`
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* Server _port_: `587`
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* SSL/TLS: `STARTTLS`
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* Authentication: `Normal Password`
5238c2 Dave LeBlanc 2026-11-03 19:14:29
How to read CMS email updated on Tue Nov 3 19:14:02 2026
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e1a168 Dave LeBlanc 2026-11-04 06:56:04
Added Webmail on Wed Nov 4 06:53:47 2026
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#### Step Three
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After feeding the above information into Thunderbird, you may see a dialog window that appears to be similar to below:
5238c2 Dave LeBlanc 2026-11-03 19:14:29
How to read CMS email updated on Tue Nov 3 19:14:02 2026
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e1a168 Dave LeBlanc 2026-11-04 06:56:04
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{{Figure
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|caption=Add Security Exception
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|align=left
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|width=40%
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![](https://info-4.cms.caltech.edu/Main/How%20to%20read%20CMS%20email/Four.jpg)
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}}
5238c2 Dave LeBlanc 2026-11-03 19:14:29
How to read CMS email updated on Tue Nov 3 19:14:02 2026
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e1a168 Dave LeBlanc 2026-11-04 06:56:04
Added Webmail on Wed Nov 4 06:53:47 2026
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Not to worry!
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This is a remnant from when Mozilla relied on well known commercial Certificate Authorities to provide a known identifyable Root CA. CMS does not have a Root CA, because we use certificates for free from [Lets Encrypt](https://letsencrypt.org).
5238c2 Dave LeBlanc 2026-11-03 19:14:29
How to read CMS email updated on Tue Nov 3 19:14:02 2026
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e1a168 Dave LeBlanc 2026-11-04 06:56:04
Added Webmail on Wed Nov 4 06:53:47 2026
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You may safely view, and confirm the identity of the certificate, but you must check **Permanently store this exception** and then **Confirm Security Exception** to be able to read CMS email.
5238c2 Dave LeBlanc 2026-11-03 19:14:29
How to read CMS email updated on Tue Nov 3 19:14:02 2026
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e1a168 Dave LeBlanc 2026-11-04 06:56:04
Added Webmail on Wed Nov 4 06:53:47 2026
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## Webmail
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Another choice is to forego the software and just use [CMS Webmail](https://webmail.cms.caltech.edu).
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Here, most things are already configured for you already, as the mail server connections are pre-configured by default.